March 20, 2020

The Office of Inspector General (OIG) understands that during the COVID-19 pandemic providers may experience increased demand for services and staffing shortages. The rapidly evolving situation may make it difficult to meet deadlines and place a strain on providers as they care for Texans. In order to assist health care professionals as they care for patients, the OIG is extending a variety of deadlines for providers involved in an audit, investigation, inspection or medical review. These ongoing efforts are part of the OIG’s mission to ensure taxpayer funds for health and human services are spent properly while giving health care providers the flexibility to help those who need it.

The new extended deadlines are posted on the OIG website. Please visit the OIG’s COVID-19 webpage for the latest information: oig.hhsc.texas.gov/covid-19

The web page also contains other OIG notices that may affect Texas providers. Additional extensions may be considered based on special circumstances. Those requests should be made in writing to the OIG. If you have questions or would like to submit a request, please direct those to the OIG staff member assigned as your point of contact in your notification letter.  Please visit the OIG’s website for its continuing response to COVID-19 and updated information for providers.

About the OIG

The OIG stewards the delivery of $42 billion in health and human services across Texas each year. The OIG prevents, detects and deters fraud, waste and abuse while making recommendations to improve how the system functions as a whole