October 30, 2019

The OIG conducted an audit of MCNA Insurance Company, a Texas Medicaid and CHIP Dental Maintenance Organization (DMO).

The audit objective was to evaluate the effectiveness of MCNA Texas performance in complying with selected contract requirements, achieving related contract outcomes, and reporting financial and performance results to HHSC. The audit scope included MCNA Texas policies, practices, and activities related to claims processing and financial and performance reporting.

Read the full audit for the findings and recommendations: https://tinyurl.com/y4rep6dc